Welcome to the training center!

Welcome to Anderson’s Office online training center! Here you will find all the resources you need to manage and maintain your website. Think of it like your digital training manual for your website. Below is a list of questions most people have when building their websites. Simply select one and the training information will appear. If you have any other specific pieces of training that you need, send us an email to [email protected] and we will be happy to create it for you.

One of the mistakes people make when they think of their website is that they think that the website is strictly for their customers to deal with, and this could not be further from the truth. Think of your website as a bionic upgrade to your business. A big part of your business is telling people the same thing over and over. The best use of your website is to take those things that you constantly have to educate people on, and put it on your website in an easy to digest way so when your customers ask you that question, you can answer it by sending them the link with all the information.

For example, when our clients ask us how they can pay us, we tell them our preferred payment method, then we send them a link with all the options. They can even pay through the link if they wish. This allows you to put the ball in the customer’s court.

The same goes for your website. When a client asks to see your portfolio, you can now send them a link to your portfolio and on it, there is an option to request a quote that asks them for all the information you need to start processing them. This way, when you send them your portfolio you can also instruct them on the next step, filling out the form on the page as well.

You may say, well the customer doesn’t have the time to fill out the form, and it’s a waste of time to even expect them to fill it out. Well, thankfully that’s where you or your employees come in. The first step to a successful website is for you to understand how to use it, and what better way to learn than by using it on existing clients by filling out the form yourself. This also gives you a sales script to follow while on the phone so you don’t get distracted by details that are not important for you to begin your job. By filling out the form yourself, you also load it into the sales and email processing system. This gives your clients a more consistent and thought out experience that educates them every step of the way.

Editing a page on your website couldn’t be easier. You simply need to start by logging into the website. After you have logged in, you need to find the page you are looking to edit. Most pages allow you to simply click on the edit page button. Once you do that, you should see the new block editor. The new editor is much easier to edit the site, but the main thing you will be looking for is the brush icon. This lets you edit existing blocks to show items. For a more in-depth tutorial on how to edit the site, visit this page and watch the video there:

Editing the slider on website can be a little complicated, so I will show you how to do it on the video instead of creating text to explain it.

Things to remember

To add a new portfolio item, click here to be redirected to the portfolio creation page. Don’t forget to choose the category, the skill, and add tags (from the most recently used to avoid adding too many). Also the images need Alt text. Try to contact the business owner and get email or text permission to put their name and photo of the office on your website. Add it to your contract if you can. This will help link your website to other business owners and increase your google juice.

Forms are one of the most important parts of your website. They allow you to tell the customer what questions you need to be answered so you can give them what they want. The system we use is called Ninja forms, and it works pretty well. The video explains in more depth what you need to do.

Things To Remember

Adding and editing products on the website is one of the simplest things you can do. Let’s start by making sure we are logged into the website. If you don’t know how to log in, refer back to our training video on how to edit a web page to show you how to log in. Once you are logged in, I recommend you make your way to the backend of the website. Then we are going to look for products on the left-hand side. Once you click on that, you will see all the products available on your site. To search, for a specific product to edit, simply use the box on the top right corner. Adding a new product is easy as well. Just click on the add new button at the top of the website to create a new product. Make sure that you fill out the product name and then add a description to the product. Now, lets go to the categories and make sure we select the right one. This places the product in the menu header so people can easily find it on the front of the website. After that, we are going to head down to the Product Data section and fill it out. A price is generally required for a product, so make sure that is selected. Then, we are going to go to the Inventory section, and in there we can enter the SKU if we have one, and whether you want to manage stock or not. Since people are using this as a quote system currently, it is not nescessary. Make sure however that you select the Enable this to allow customers ask for a quote so that they can request the item. Now, we need to add an image for the product. Lastly, we are going to go down to the SEO tool, and take a look at the social share option. This is really useful for sharing on facebook, since you can now show an image with your website links. Make sure to use this tool appropriately. You do need to make sure that your image size is exactly 1200 x 630 pixels. To easily create images in this size, visit canva.com. And that is it! Your product is ready to post! Obviously, this video only touches on the bare minimum for creating products. If you wish to use the shipping option or any of the other options here in more detail, I recommend watching this video here.

1. Sign up for an account by clicking here
2. Install the chrome or universal plugin by clicking here
3. login to the website that you need to save the password for
4. Talk about folders
A. Share one at a time
B. Share many at a time
5. edit the password and share it.